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Satisfaction Survey

For active Cancer Care of Western New York patients only.

Our goal at Cancer Care of Western New York is to provide exceptional care in a comfortable environment. If you have a few minutes, we would like to know how you feel about us.



Your Appointment

1) Your waiting time in the reception area


2) Your waiting time in the exam room

Our Staff

3) The friendliness and courtesy of our reception staff


4) The caring concern of our clinical staff

Our Communication with You

5) Your phone calls answered promptly


6) Explanation of your treatment and related procedures (if applicable)

Your Visit with the Provider

7) Your provider listened to you


8) Your provider adequately answered your questions


9) Your provider adequately explained treatment options


10) The thoroughness of the examination


11) The outcome of the treatment prescribed by your provider

Our Facility

12) Overall comfort


13) Adequate parking

Overall Rating

14) Our Practice


15) Would you recommend our practice to a friend?


Please give us your comments and recommendations on how we can
better serve you:

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